Introduction

Hunan Dongchu Food Technology Co., Ltd. (referred to as "we" or "Dongchu Wuniu") places great importance on protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information. Please read this policy carefully to understand how we handle your personal data.

I. Information Collection

We may collect the following types of information:

Personal Information: Name, mobile phone number, email address, shipping address, etc. (provided when you register an account, place an order, or submit an inquiry)
Order Details: Purchase history, payment details, shipping information, etc.
View Information: page visits, duration of stay, device information, IP address, etc.
Communication InformationInformation you provide when contacting us via customer service, messages, or other channels

II. Use of Information

The information we collect will be used for the following purposes:

Manage your orders and delivery
Customer Support and Technical Assistance
Send order notifications and service updates
Improve our products and services
Send marketing communications (with your consent)
Comply with legal and regulatory requirements

3. Information Storage and Protection

We take the following measures to protect your information security:

Use HTTPS to encrypt data transmission
Stored on secure servers and databases
Restrict employee access to personal information.
Conduct regular security audits and patch vulnerabilities.

Your personal information will be stored within the People's Republic of China and retained for the minimum period necessary to fulfill the collection purpose.

IV. Information Sharing

We will not sell your personal information to third parties. We may share your information in the following circumstances:

With your explicit consent
Share necessary information with logistics providers to fulfill order delivery
As required by laws, regulations, or government authorities
To protect our or the public's rights, property, or safety

V. Your Rights

You have the following rights regarding your personal information:

Access and update your personal information
Delete your personal information (where permitted by law)
Revoke your consent
Delete your account
Get a copy of your personal data

VI. Use of Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage or block cookies via your browser settings, but this may affect the proper functioning of certain features.

VII. Protection of Minors

Our services are intended for adults. If you are under 18 years of age, please use our services with the guidance of a guardian. We do not intentionally collect personal information from minors.

8. Policy Updates

We may update this Privacy Policy from time to time. Updated policies will be posted on this page, and significant changes will be communicated via in-app notifications or email.

9. Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us via the following methods:

Company Name: Hunan Dongchu Food Technology Co., Ltd.
Contact Number: 18616242387
Company Address: Room 715, Floor 7, Building A, Nonferrous Building, No. 342 Laodong West Road, Tianxin District, Changsha, Hunan